Why Tracking Brand Awareness is a Waste of Money

Research Basics

Brand awareness is a common buzzword thrown around in the marketing world. At first glance, it seems essential. The more people who know about your brand, the better, right? Well, not quite. While brand awareness is a crucial part of the puzzle, tracking it in isolation can be a waste of money. Here's why.

The Limitations of Solely Tracking Brand Awareness

  1. Lack of Actionable Insights: Merely knowing that X% of your target audience recognizes your brand doesn’t tell you what to do next. Sure, they're aware, but are they buying? Recommending? Advocating for your brand?
  2. No Purchase Intent: High awareness doesn't always correlate with sales. A brand can be well-known and yet not preferred by consumers. Just because someone knows about your product doesn't mean they're rushing out to buy it.
  3. Potential Misallocation of Resources: Pumping money into strategies just to increase brand awareness might divert funds from tactics that can drive more tangible results, like purchases or brand loyalty.
  4. Doesn’t Highlight Barriers: Brand awareness metrics don’t reveal the potential barriers preventing a consumer from moving to the next stage in their journey. Are they aware but not trying due to price? Quality concerns? Lack of trust?

The Power of Comprehensive Metrics

Now, imagine not only knowing that consumers recognize your brand but also understanding their retailer choices, where they drop off in the brand funnel, their perceptions of your brand, what drives or blocks their conversions, and more. That's where the magic happens.

  1. Complete Brand Funnel: Beyond just awareness, it's crucial to measure metrics like trial, purchase, favorite, and loyalty. These give a clearer picture of a customer’s journey and where you might be losing them.
  2. Conversion Rates: This metric offers a direct insight into how many aware consumers are making the leap to purchase, helping to pinpoint where the process may be breaking down.
  3. Brand Perception: How consumers perceive your brand in terms of quality, trustworthiness, and value can influence their likelihood to purchase or advocate for your products.
  4. Drivers & Barriers for Conversion: By understanding what motivates a consumer to progress or what stops them, you can tailor strategies to nurture them further down the funnel.
  5. Retailer Choice: Knowing where consumers prefer to buy can inform distribution strategies, partnerships, and promotional efforts.


Brand awareness, while important, is just the tip of the iceberg. To truly understand your brand's health and make actionable decisions, you need a holistic approach. By diving deeper into metrics like retailer choice, brand perception, conversion drivers, and more, you can ensure that every marketing dollar spent brings tangible value to your brand.

At Cleria, we're committed to providing a comprehensive suite of metrics that go beyond mere awareness. We empower brands to truly understand their audience and make informed, data-driven decisions.


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